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TopicWhat is the cancellation and refund process?

  • Sat 7th Sep 2019 - 7:33am

    Travel plans can often change unexpectedly. The services of Lufthansa Airlines support you so that you can still reach your destination. Lufthansa flight bookings* can be cancelled and refunded online up to 24 hours using online refund before the beginning of your trip. The purchased ticket’s refund and/or cancellation are dependent on the type of ticket purchased.Travel plans can often change unexpectedly. The services of Lufthansa Airline support you so that you can still reach your destination. Lufthansa flight bookings* can be cancelled and refunded online up to 24 hours using online refund before the beginning of your trip. The purchased ticket’s refund and/or cancellation are dependent on the type of ticket purchased.• To go directly from the Lufthansa homepage to the login page of your booking summary, click on My bookings.• To log in, enter your surname and booking number. You’ll get to see any booking that can be cancelled. If you are already logged in, refundable bookings will be indicated in your booking summary with a "Cancellation" button.• Confirm your selection on the following page clicking on the "Cancellation" button next to the relevant booking.• You will now receive an automatic confirmation email, your flight booking will be cancelled and the amount to be refunded will be transferred or credited to your credit card.• For online cancellation, any flight that was not purchased via a Lufthansa office or via lufthansa.com are accepted. However, please contact the travel agency that issued the ticket for a refund of the ticket price.• Call at Lufthansa Airline Phone Number to get more information regarding it or to discuss any query with our experts. You can make a new booking, calling us as well.

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